Austin Energy FAQ
Confirm your eligibility for the Power Partner Thermostats program with these three questions:
Are you an Austin Energy residential customer? Homeowners, renters, and businesses may qualify.
Do you use your thermostat to control your central air conditioning system?
Will you allow Austin Energy to make short, low impact thermostat adjustments on high energy usage days?
If you answered ‘Yes’ to these three questions, please choose whether you already have an internet-connected thermostat to enroll in the Power Partner Thermostat program or if you plan to purchase an existing thermostat.
If you already have a thermostat, please select the appropriate eligible models. If you don’t have an existing eligible thermostat, please choose a model, purchase and install it. Once you have installed and activated it, come back to enroll your new thermostat in the Power Partner Thermostat program.
Click the Enroll Now button to go to your thermostat’s enrollment site, where you’ll follow a series of simple steps to enroll.
Austin Energy will confirm your eligibility and enroll you in the program. You will receive an email notification on your eligibility status.
Participating in the program allows Austin Energy to make brief, limited adjustments to your building’s thermostat during periods of peak summer electric demand. These adjustments will only affect the temperature of your home by a few degrees, with minimal impact on comfort. And you can easily opt out of an event at any time, for any reason.
To be eligible to enroll, you must meet the following qualifications:
You are an Austin Energy customer.
You use your thermostat to control your central air conditioning.
You have (or will purchase) a qualifying internet-connected thermostat.
Provider | Approved Thermostats |
|---|---|
Alarm.com | Trane ComfortLink Control; RCS Z-Wave Communicating Thermostat; GoControl Z-wave Thermostat; Alarm.com Smart Thermostat; 2GIG Z-Wave Plus™ Battery Powered Thermostat; Trane Z-Wave Thermostat; Linear Thermostat; Smart Thermostat HD (ADC T40K-HD); ADC T3000, ADC T2000, ecobee Thermostat, Honeywell T6 |
ecobee | ecobee3, ecobee3 Lite, ecobee4, ecobee Smart Si, ecobee Smart, ecobee SmartThermostat with voice control |
Sensi | Sensi™ Wi-Fi Programmable Thermostat, Sensi Touch Wi-Fi Thermostat, Sensi Lite Smart Thermostat, Sensi Touch 2 Smart Thermostat |
Honeywell Home | Wi-Fi T5+ Smart Thermostat, Wi-Fi T6 Pro Smart Thermostat, Wi-Fi T9 Smart Thermostat, Wi-Fi T10 Smart Thermostat |
Honeywell TCC | Wi-Fi Smart Color Thermostat, Wi-Fi 7-Day Programmable Thermostat, Wi-Fi 9000 7-Day Programmable Thermostat, Wi-Fi 9000 Smart Thermostat, Wi-Fi 7-Day Programmable Smart Thermostat, Wi-Fi VisionPro 8000 Smart Thermostat, Wi-Fi Round Smart Thermostat |
Lux | LUX/GEO, LUX KONO |
Google Nest | Google Nest Thermostat, Google Nest Learning Thermostat, Google Nest Thermostat E |
Vivint | Radio Thermostat CT100 with Vivint Go!Control Panel |
You can find the program terms and conditions for all thermostat providers below:
Provider | Terms and Conditions |
|---|---|
Alarm.com | |
ecobee | |
Emerson | |
Honeywell | |
Lux | |
Google Nest | |
Vivint |
You will receive a bill credit for $75 within six weeks of being accepted into the program.
As long as you remain enrolled in the program, you will receive an annual $25 bill credit on each anniversary of your enrollment.
Yes. At any time during an event, you can opt out from your thermostat, mobile device, or web app.
Yes, when you opt out of the pre-cool, you are also opting out of the community energy event.
You can reach out to AEpowerpartner@austinenergy.com.