DTE Smart Savers FAQ

What is the DTE Smart Savers program?
  • DTE’s voluntary demand response program is designed to reward you for reducing your electricity use during periods of high demand, while helping the environment and reliability of the electricity grid.

  • Participants agree to brief, limited events which adjust their thermostats during peak electric demand until September 30th. You can anticipate at least one adjustment, and a maximum of up to 56 event hours per summer. Peak demand periods for adjustments typically occur on especially hot days. Adjustments will occur on non-holiday weekdays.

  • DTE residential or small commercial business electricity customers who have installed a qualifying connected thermostat controlling their central air conditioning system or air source heat pump system are eligible.

How does the DTE Smart Savers program benefit the community?

The program:

  • Supports Michigan’s energy initiatives.

  • Protects our environment by lowering emissions.

  • Helps reduce the cost of peak energy in our region.

How will I know if I’m eligible to enroll?

To be eligible to enroll, you must meet the following qualifications:

  • You are a DTE residential or small commercial business electric customer.

  • You use your thermostat to control your central air conditioning or air source heat pump system.

  • You have an installed, eligible internet-connected thermostat.

  • You must have AMI metering installed at your service address.

  • You must not have a second separately metered service like, for example, the Interruptible Air Conditioning rate.

  • You must not be enrolled in the SmartCurrents or CoolCurrents programs.

How do I receive the participation incentive?
  • Residential and commercial customers will receive a $50 bill credit annually at the end of each season for staying enrolled and participating in events throughout the season.

  • The annual incentive can be terminated at any time at the discretion of the Utility Company.

Which thermostats qualify for the program?


Approved Thermostats


Radio Thermostat CT30, CT80, CT100; Trane ComfortLink Control; RCS Z-Wave Communicating Thermostat; GoControl Z-wave Thermostat; Alarm.com Smart Thermostat; 2GIG Z-Wave Plus™ Battery Powered Thermostat; Trane Z-Wave Thermostat; Linear Thermostat; Smart Thermostat HD (ADC T40K-HD)


ecobee3, ecobee3 Lite, ecobee4, ecobee SmartThermostat with voice control, Smart Thermostat Enhanced, Smart Thermostat Premium


Sensi™ Wi-Fi Programmable Thermostat, Sensi Touch Wi-Fi Thermostat, Sensi Lite Smart Thermostat, Sensi Touch 2 Smart Thermostat

Honeywell Home

T5+ Smart Thermostat, T6 Pro Smart Thermostat, T9 Smart Thermostat, T10 Smart Thermostat

Honeywell TCC

Wi-Fi Smart Color Thermostat, Wi-Fi 7-Day Programmable Thermostat, Wi-Fi 9000 7-Day Programmable Thermostat, 9000 Smart Thermostat, 7-Day Programmable Smart Thermostat, VisionPro 8000 Smart Thermostat, Round Smart Thermostat



Google Nest

Google Nest Thermostat, Google Nest Learning Thermostat, Google Nest Thermostat E


Radio Thermostat CT100 with Vivint Go!Control Panel


Amazon Smart Thermostat

Where can I find the Terms and Conditions for this program?

You can find the terms and conditions for the program here: DTE Smart Savers Terms & Conditions

You can find the program terms and conditions for all thermostat providers below:


Terms and Conditions


Terms & Conditions


Terms & Conditions


Terms & Conditions

Honeywell Home

Terms & Conditions


Terms & Conditions

Google Nest

Terms & Conditions


Terms & Conditions


Terms & Conditions

How do I sign up for DTE Smart Savers?
  • Confirm your eligibility for the DTE Smart Savers program with these three questions:

    1. Are you a DTE residential or small commercial business electric customer?

    2. Do you use your thermostat to control your central air conditioning or air source heat pump system?

    3. Will you allow DTE to make short, low impact thermostat adjustments on high energy usage days?

  • If you confirm these three questions, please choose whether you have an internet-connected thermostat to enroll in the DTE Smart Savers program or if you would like to purchase a thermostat.

    • If you have an existing thermostat, please select among the eligible models.

    • If you don’t have an existing eligible thermostat, please choose a model, purchase

       and install it. Once you have installed and activated, come back to enroll your new thermostat in the DTE Smart Savers program.

    • Click the Enroll Now button to go to your thermostat’s enrollment site, where you’ll follow a series of simple steps to enroll.

    • Once your eligibility is confirmed by DTE, you will be enrolled in the program. You will receive notification on your eligibility status in your email.

How will I know that a Smart Rewards event is in progress?

Depending on your thermostat provider, you will receive an email or notification in your web or mobile application.

How will my thermostat be adjusted?
  • At the start of an event, your thermostat will be automatically adjusted up to 4 degrees above the current temperature.

  • The adjustment will typically last no more than 4 hours, and will occur between 12 pm and 8 pm. Adjustments will not occur on holidays.

  • Once the temperature adjustment is over, your thermostat will return to its normal set point and/or schedule.

  • In some cases, your thermostat might be adjusted down 3 degrees prior to an adjustment event to pre-cool your home or business.

  • You can opt out of an event at any time from your mobile device, web browser, or thermostat. For the majority of devices, when you opt out of the pre-cool, you are also opting out of the temperature adjustment. If you own an ecobee device, you must also opt out of the temperature adjustment.

Will participating in the program negatively impact my comfort?

Adjustments events will only affect the temperature by a few degrees, with minimal impact on comfort. And you can easily opt out of an event at any time, for any reason. Your participation is voluntary.

Am I allowed to opt out of thermostat adjustment events?

Yes. At any time during an event, you can opt out from your thermostat, mobile device, or web app.

Does opting out of the pre-cool opt me out of the thermostat adjustment event?

For the majority of devices, when you opt out of the pre-cool, you are also opting out of the temperature adjustment. If you own an ecobee device, you must also opt out of the temperature adjustment.

How do I unenroll from DTE Smart Savers?

Send an email to dte@energyhub.com requesting to end your participation in the DTE Smart Savers program. Unenrolling from the program will end your participation for all your enrolled thermostats.

What if I have additional questions about the program?

You can reach out to dte@energyhub.com.

What is SmartCurrents?

SmartCurrents combines the advantages of a free smart thermostat with Dynamic Peak Pricing – lower electric costs during most weekday hours and all weekend long. You can save money by reducing electricity use during periods of high demand while helping reduce stress on the grid. To learn more about SmartCurrents, click here.