MVEC Energy Wise Wi-Fi Thermostat Program FAQ

• MVEC’s voluntary program is designed to reward you for reducing your electricity use during periods of high demand for electricity, while helping the environment and reliability of the electric grid.

• Members agree to brief, limited events which adjust their thermostats during peak electric demand periods from June 1 through September 30 on non-holiday weekdays or weekends. You can anticipate in at least one event, and a maximum of up to 18 events per summer. Peak electricity demand typically occurs on hot summer days.

• MVEC members who have installed a qualifying connected thermostat controlling their central air conditioning system and/or air source heat pump are eligible.

• Participants will receive a $50 bill credit after being accepted into the program and 10% discount on your summer electric bill (June – September) for subsequent years that you participate in the program. Members already participating in an A/C Energy Wise program will remain on their current program and receive the 10% discount or reduced rate. For example, if you are receiving a reduced rate, you will NOT also receive the additional 10% discount.

• Members will small businesses or more than one central conditioner will receive a $10/month bill credit on statements dated during the months of June - September of every year. You must use a minimum of 200kWh each month to qualify for the bill credit.

The program:

• Supports Minnesota’s energy initiatives.

• Protects our environment by lowering emissions.

• Helps reduce the cost of peak energy in our region.

To be eligible to enroll, you must meet the following qualifications:

• You are a MVEC member.

• You have successfully installed and have an eligible internet-connected thermostat.

• You use your connected thermostat to control your working central air conditioning and/or air source pump.

Below is the current list of qualifying thermostats.

You can find the program terms and conditions for all thermostat providers below:

Participants will receive a $50 bill credit on their electric bill after being accepted into the program within six to eight weeks.

You will receive the 10% discount on your summer electric bill (June – September) for subsequent years that you participate in the program.

Depending on your thermostat provider, notifications may appear on the thermostat and/or in your web or mobile application.

• At the start of an event, your thermostat will be automatically adjusted a few degrees above the current temperature.

• The adjustment will typically last no more than 5 hours, and will occur between 3 and 9 p.m. on non-holiday weekdays or weekends.

• Once the adjustment event is over, your thermostat will return to its normal set point and/or schedule.

• In some cases, your thermostat might be adjusted down prior to an event to pre-cool your home or business.

• You can opt out of an event at any time from your mobile device, web browser, or thermostat. When you opt out of the pre-cool, you are also opting out of the temperature adjustment.

Thermostat adjustment events will only affect the temperature by a few degrees, with minimal impact on comfort. Your participation is voluntary.

Yes. At any time during an event, you can opt out from your thermostat, mobile device or web app.

Yes, when you opt out of the pre-cool, you are also opting out of the temperature adjustment.

Send an email to energywise@energyhub.com requesting to end your participation. Unenrolling from the program will end your participation and the 10% savings for all your enrolled thermostats.

If you have additional questions, you can email energywise@energyhub.com.