Orange & Rockland Smart Savers FAQ

• Confirm your eligibility for the Smart Savers program with these three questions:

  1. Are you an Orange & Rockland residential or commercial customer in either New York or New Jersey?

  2. Do you use your thermostat to control your central air conditioning?

  3. Will you allow Orange & Rockland to make short, low impact thermostat adjustments on high energy usage days?

• If you confirm these three questions, please choose whether you have an internet-connected thermostat to enroll in Smart Savers or if you would like to purchase an existing thermostat.

• If you have an existing thermostat, please select your thermostat among the eligible models. If you don’t have an existing eligible thermostat, please choose a model, purchase and install it. Once you have installed and activated, come back to enroll your new thermostat in Smart Savers.

• Click the Enroll Now button to go to your thermostat’s enrollment site, where you’ll follow a series of simple steps to enroll.

• Once your eligibility is confirmed by Orange & Rockland, you will be enrolled in the program. You will receive notification on your eligibility status in your email.

You will receive a virtual prepaid Mastercard® for $85 per thermostat you’ve enrolled within six to eight weeks of being accepted into the program. If you have purchased your thermostat through the myORU store and have enrolled in the Smart Savers program, you will receive your $85 either at the point of sale or via email as a Prepaid Mastercard depending on the model of thermostat you select.

For every additional year you stay enrolled and participate in at least 80% of event hours, you will receive a $25 Prepaid Mastercard per thermostat after the end of the summer season. This incentive begins after the second summer of enrollment.

Participating in the program allows Orange & Rockland to make brief, limited adjustments to your home’s thermostat during periods of peak electric demand. These adjustments will only affect the temperature of your home by a few degrees, with minimal impact on comfort, and will occur on non-holiday weekdays and weekends. You can easily opt out of an event at any time, for any reason.

To be eligible to enroll, you must meet the following qualifications:

• You are an Orange & Rockland residential or commercial customer in either New York or New Jersey.

• You use your thermostat to control your central air conditioning.

• You have (or will purchase) a qualifying internet-connected thermostat.

Below is the current list of qualifying thermostats.

You can find the program terms and conditions for all thermostat providers below:

Yes. At any time during an event, you can opt out from your thermostat, mobile device, or web app.

For the majority of devices, when you opt out of the pre-cool, you are also opting out of the demand response event. If you own an ecobee device, you must also opt out of the demand response event.

You can reach out to oru@energyhub.com.