Power Savers California FAQ

• The Power Savers program is a voluntary demand response program designed to reward you for reducing your electricity use during periods of high demand for electricity, while helping the environment and reliability of the electricity grid.

• Participants agree to brief, limited events which adjust their thermostats during peak electric demand periods year-round on weekdays and weekends. You can anticipate at least one event, and a maximum of 80 hours spent in events per season. The summer season begins in April, and the winter season begins in November. Peak demand periods typically occur on particularly hot afternoons, or particularly cold mornings or nights.

• Residential electricity customers in California who have installed a qualifying connected thermostat controlling their central air conditioning system and/or electric heating system are eligible.

• Participants will receive $50 per household after being accepted into the program and a chance to win $5,000 for enrolling, and for each time they participate in a temperature adjustment event, by being automatically entered into the “$5,000 Power Savers Rewards” sweepstakes, as described below, and in the official Terms and Conditions and rules as described below.

The program:

• Supports California’s energy initiatives.

• Protects our environment by lowering emissions.

• Helps reduce the cost of peak energy in our region.

To be eligible to enroll, you must meet the following qualifications:

• You are a resident of California with an electric utility account. (And you do not receive electricity from a municipal power source.)

• You use your thermostat to control your central air conditioning and/or electric heating.

• You have an installed, eligible internet-connected thermostat.

You will receive $50 per household after being accepted into the program.

You will receive your virtual prepaid Mastercard® via email within four to six weeks of your acceptance into Power Savers.

Confirm your eligibility for Power Savers with these three questions:

• Are you a resident of California with an electric utility account?

• Do you use your thermostat to control your central air conditioning and/or electric heating?

• Will you allow the Power Savers program to make short, low impact thermostat adjustments on high energy usage days?

If you confirm these three questions, please choose whether you have an internet-connected thermostat to enroll in Power Savers or if you would like to purchase an existing thermostat.

• If you have an existing thermostat, please select your thermostat among the eligible models. If you don’t have an existing eligible thermostat, please choose a model, purchase and install it. Once you have installed and activated, come back to enroll your new thermostat in Power Savers.

• Click the Enroll Now button to go to your thermostat’s enrollment site, where you’ll follow a series of simple steps to enroll.

Once your eligibility is confirmed and your additional details are submitted through the ShareMyData link, you will be enrolled in the program. You will receive notification on your eligibility status in your email.

Depending on your thermostat provider, notifications may appear on the thermostat or in your web or mobile application.

• At the start of an event, your thermostat will be automatically adjusted up to 4 degrees above the current temperature.

• The adjustment will typically last no more than 4 hours, and will occur between 12 and 9 p.m. Once the adjustment event is over, your thermostat will return to its normal set point and/or schedule.

• In some cases, your thermostat might be adjusted down 3 degrees prior to an adjustment event to pre cool your home or business.

• You can opt out of an event at any time from your mobile device, web browser, or thermostat.

Adjustments events will only affect the temperature by a few degrees, with minimal impact on comfort. And you can easily opt out of an event at any time, for any reason. Your participation is voluntary.

Yes. At any time during an event, you can opt out from your thermostat, mobile device, or web app.

Send an email to powersaversca@energyhub.com requesting to end your participation in the Power Savers program. Unenrolling from the program will end your participation for all your enrolled thermostats.

The prize for the annual “$5,000 Power Savers Rewards” sweepstakes is a one-time payment of $5,000. One winner is drawn from all valid entries to receive payment of his or her electricity bills for his or her residence for the period. Please see the rules for the most current information based on your thermostat provider.

You are entered into the “$5,000 Power Savers Rewards” sweepstakes each time you fully participate in a temperature adjustment event, up to a maximum of 40 entries per participant per year. Please see the rules for more information.

Please see below for this information based on your thermostat provider.

In order to enroll in the Power Savers program, you must first authorize your meter data to be shared with us. There are two options to authorize the release of your information using online methods.

Option 1: If you have an online utility account, follow these steps:

• Click the link in your confirmation email to go to your utility’s Share My Data login page.

• Sign in with your online utility account username and password

• A screen will appear that lists the Demand Response Provider(s) (DRP(s))

  requesting access to your data, the various categories of data to be shared, the electric service accounts for which data is to be shared, and the duration or time frame of the data sharing that the DRP(s) requested.

• Select the SUBMIT button to complete the authorization process. After selecting SUBMIT, you will be returned to Leap’s website.

Option 2: If you do not have an online utility account or forgot your login credentials, follow the steps for Guest Access:

• Click the above link to go to your utility’s Share My Data login page.

• Select the GUEST ACCESS tab.

• Enter (1) the 11-digit Account Number from your electricity bill and (2) the Phone Number on file that is associated with your electric account.

• A screen will appear that identifies the DRP(s) requesting access to your data, the various categories of data to be shared, the electric service accounts for which data is to be shared, and the duration or time frame of the data sharing that the DRP(s) requested.

• Be sure to enter your email address at the bottom of the authorization screen. This is a required field.

• Select the SUBMIT button to complete the authorization process. After selecting SUBMIT, you will be returned to Leap’s website

Yes the program name was changed from Smart Savers California to Power Savers on April 19th, 2022. All program details and the Terms and Conditions have remained the same.

You can reach out to powersaversca@energyhub.com.